Customer Service Advisor

Looking for a Customer Service Advisor role in Navi Mumbai, Mumbai? Torque & Tailor is hiring now. The team is filling 2 vacancies. Salary is up to ₹45,000/month.

Note from the employer

Service Advisor Hiringwere Looking For An Experienced Service Advisor To Join Our Luxury Car Workshop.Experience With Premium/Luxury Cars Preferred, With Strong Customer-Handling & Communication Skills.Should Be Confident In Handling Job Cards, Estimates, Service Coordination & Customer Updates.Interested Dm Us Your Cv. Contact 6001916001. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

As a Customer Service Advisor, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹25,000 – ₹45,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: English, Hindi
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and patient

Quick facts

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Torque & Tailor reviews applications regularly.