Customer Service Advisor

Join Nayak HUB as a Customer Service Advisor in Virar, Mumbai. Salary is up to ₹14,000/month. Freshers can apply. 20 candidates will be hired for this role.

Employer’s description

Hiring Alert Airtel Customer Service Process Location: Virar West Process: Customer Service Process Type: 100% Inbound Callingwe Are Hiring Male & Female Candidates For The Airtel Customer Service Process At Virar West. Job Detailsposition: Customer Service Executiveprocess: 100% Inbound Calling. Type : Inbound | Languages : English, Gujarati, Marathi, Hindi, Tamil

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Inbound, Marathi, Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Gujarati, Marathi, Hindi, Tamil
• You are calm under pressure and patient

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Compensation

You will be paid ₹7,000 – ₹14,000 per month.

Job details

• Job location: Virar, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Nayak HUB reviews applications regularly.