Customer Service Advisor

Digitide Solutions Limited is hiring a Customer Service Advisor in Dombivali East, Mumbai. There are 30 open positions. Salary is up to ₹17,800/month. Great for first-time job seekers.

Note from the employer

Urgent Hiring !! Axis Bank Inbound Customer Service + Cross-Selling Location: Palava, Dombivli Qualification: Graduate Mandatory | Hsc With Max. 6 Months Bpo Experience Versant: Level 3 & 4 Salary: 16,800 In-Hand | 21,000 Ctc Freshers Can Apply Rotational Shifts & 1 Rotational Off Immediate . Type : Inbound, Sales, Domestic, Mutual Funds | Languages : Marathi, English, Hindi | Preferred Experience In : Real Estate

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Pay and perks

Compensation: ₹16,800 – ₹17,800 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Mutual Funds, Real Estate and Sales
• Good English
• Freshers can apply
• Type: Inbound, Sales, Domestic, Mutual Funds
• Languages: Marathi, English, Hindi
• Preferred Experience In: Real Estate

Job details

• Job location: Dombivali East, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Shift: 8 AM - 7 PM | Monday to Saturday

Apply today and take the next step in your career with Digitide Solutions Limited.