Customer Service Advisor

Start your next role as a Customer Service Advisor with Direct Source in Airoli, Mumbai. The team is filling 30 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

Bank Of India Customer Service Easy Selection Free Of Cost Job No Target No Pressure. Type : Inbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English

Skills and qualifications

• Ideal for freshers starting their career
• Education: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Kannada, Hindi, Punjabi, English
• Someone polite and customer-first

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Direct Source.