Customer Service Advisor

Silgate Solutions Limited is looking for a Customer Service Advisor to join its team in Thane West, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹25,000/month. No experience? You can still apply.

In the employer’s words

We Have Opening For Journey Completion Process(Soft Sales), Insurance Sales, Customer Service And Collection (Dra Certified). Easy Process Salary- Fixed +Unlimited Incentives Basic Computer Knowledge And Good Communication Skills. Languages : Marathi, Hindi, English

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are calm under pressure and polite

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Timings: 10 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: Work from office

Apply today and take the next step in your career with Silgate Solutions Limited.