Customer Service Advisor

Search Engine Placements has an opening for a Customer Service Advisor based in Thane West, Mumbai. Freshers can apply. You can earn up to ₹20,000/month. The team is filling 15 vacancies.

Employer’s description

Customer Service Advisor Education Hsc Pass Fresher Age Limit 18 To 30 Hindi Candidate Required Normal English Ok Female Candidate Required. Languages : Hindi

Key responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi
• You are patient and customer-first

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Location: Thane West, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 15
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Search Engine Placements.