Customer Service Advisor

Looking for a Customer Service Advisor role in Malad West, Mumbai? Omega Management Services is hiring now. The team is filling 30 vacancies. The pay goes up to ₹58,000/month.

In the employer’s words

Handle Inbound And Outbound Customer Calls Solve Customer Queries Related To Products / Service Provide Correct Information And Quick Resolution Maintain Polite And Professional Communication. Type : Outbound, Inbound, Domestic, International | Languages : English

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic, International
• Languages: English
• A polite, patient attitude

What you get

Salary: ₹15,000 – ₹58,000 per month, based on skills and experience.

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Position details

• Location: Malad West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Openings: 30

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