Customer Service Advisor

Free Jobs is hiring a Customer Service Advisor in Thane, Mumbai. Salary is up to ₹23,000/month. There are 30 open positions.

Employer’s description

Process : *Falcon-Snr* Qualification :- Hsc | Grad Salary : Experienced Negotiable Depending On Last Drawn. ( Max 23K )Shift Timing : 24*7 (Rotational)Working Days : 5Week Offs : 2 Rotationalwork Location: Loma It Park, Ghansoli*Rounds Of Interview* : ( Virtual )1. Hr 2. Operation *Note* Work From. 1 - 2 Years Experience Compulsory. | Type : Outbound, International, Inbound, Domestic, Sales

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹18,000 – ₹23,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International, Inbound, Domestic, Sales
• Someone polite and customer-first

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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