Customer Service Advisor

Call 2 Connect India Private Limited has an opening for a Customer Service Advisor based in Nalasopara, Mumbai. The pay goes up to ₹18,000/month. Freshers can apply. There are 30 open positions.

Note from the employer

The Customer Service Associate Is Responsible For Managing Customer Interactions Professionally, Resolving Inquiries, Troubleshooting Product Or Service Issues, And Maintaining Exceptionally High Levels Of Client Satisfaction. Type : Inbound | Languages : English, Hindi

Salary and benefits

The salary for this role is ₹12,000 – ₹18,000 per month.

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi

Position details

• Location: Nalasopara, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Call 2 Connect India Private Limited.