Customer Service Advisor

Abss is looking for a Customer Service Advisor to join its team in Belapur, Mumbai. Salary is up to ₹20,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Outbound, Inbound, Sales | Languages : Marathi, English, Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Marathi, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: Marathi, English, Hindi

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.

Quick facts

• Work location: Belapur, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Abss today.