Customer Service Advisor

Join A-link Management as a Customer Service Advisor in Nerul, Mumbai. The team is filling 5 vacancies. The pay goes up to ₹40,000/month.

In the employer’s words

Customer Attend Karna Hai.Faulty Parts Replace Karo. Service Records Maintain Karke Preventive Care Advise Karo. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of CRM tools, Active listening, Complaint handling and Hindi and English
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Pay and perks

The salary for this role is ₹20,000 – ₹40,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Nerul, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by A-link Management.