Customer Care Associate

Start your next role as a Customer Care Associate with WillSree technologies Pvt ltd in Panjagutta, Hyderabad. The pay goes up to ₹21,000/month. There are 5 open positions. Great for first-time job seekers.

Note from the employer

A Customer Associate Acts As The First Point Of Contact Between The Company And Its Customers, Assisting With Inquiries, Resolving Issues, And Supporting Service Or Sales Activities. Languages : Hindi, Telugu, English

Pay and perks

Salary: ₹19,000 – ₹21,000 per month, based on skills and experience.

Key responsibilities

As a Customer Care Associate, your work will include:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Telugu
• Good English
• Freshers can apply
• Languages: Hindi, Telugu, English
• A polite, customer-first attitude

Quick facts

• Job location: Panjagutta, Hyderabad, Telangana
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to WillSree technologies Pvt ltd today.