Customer Care Associate

Techno Task Business Solutions Pvt Ltd is looking for a Customer Care Associate to join its team in Madhapur, Hyderabad. You can earn up to ₹24,000/month. The team is filling 30 vacancies.

Employer’s description

Hiring For Customer Care Support - Good In Chat And Excellent Communication In English Is Required - Good At Kpi'S Like Aht, Csat, Dual Chats And Other Quality Parameters - Shift - 24/7. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Day-to-day work

• You will handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and International
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Pay and perks

You will be paid ₹20,000 – ₹24,000 per month.

Job details

• Work location: Madhapur, Hyderabad, Telangana
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time

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