Customer Service Advisor

Crystal Tradelinks Chetak is looking for a Customer Service Advisor to join its team in Margao. The team is filling 2 vacancies. You can earn up to ₹20,000/month. Great for first-time job seekers.

Note from the employer

An Automobile Service Advisor Acts As The Vital Link Between Customers And Workshop Technicians, Responsible For Greeting Vehicle Owners, Conducting Initial Vehicle Inspections, And Logging Precise Repair Instructions Onto Job Cards. They Explain Routine Maintenance Requirements, Provide Accurate Cost And Time Estimates, And Recommend Value-Added. Languages : Hindi, English

Salary and benefits

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A polite, customer-first attitude

Roles and responsibilities

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Margao
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with Crystal Tradelinks Chetak.