Customer Support Engineer

Start your next role as a Customer Support Engineer with VA Infosolutions India Pvt Ltd in Paschim Vihar, Delhi. You can earn up to ₹14,000/month. 10 candidates will be hired for this role.

In the employer’s words

The Desktop Support Engineer Is Responsible For Providing Technical Assistance, Installation, Configuration, Maintenance, And Troubleshooting Of Computer Systems, Hardware, Software, And Related Peripherals. The Role Ensures Minimal Downtime, Smooth Operation Of User Systems,. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Typing speed, Complaint handling, CRM tools and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Compensation

You will be paid ₹13,000 – ₹14,000 per month.

Job at a glance

• Work location: Paschim Vihar, Delhi, Delhi
• Work type: Work from office
• Job type: Full time
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to VA Infosolutions India Pvt Ltd today.