Customer Support Officer

United Healthcare wants to bring on a Customer Support Officer for its Janakpuri, Delhi team. There are 2 open positions. You can earn up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone polite and patient

Key responsibilities

As a Customer Support Officer, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹10,000 – ₹20,000 per month.

Position details

• Location: Janakpuri, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Job type: Full time

Apply today and take the next step in your career with United Healthcare.