Customer Support Officer

A new Customer Support Officer role is open at United Healthcare, Janak Puri, Delhi. Salary is up to ₹20,000/month. No experience? You can still apply. The team is filling 2 vacancies.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Typing speed, Verbal communication, Hindi and English and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• A polite, patient attitude

Salary and benefits

You will be paid ₹10,000 – ₹20,000 per month.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Position details

• Job location: Janak Puri, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to United Healthcare today.