Customer Care Associate

Techno Task Business Solutions is looking for a Customer Care Associate to join its team in Mangadu, Chennai. You can earn up to ₹18,000/month. There are 20 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Domestic, Sales, Outbound | Languages : Tamil, English

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹17,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Outbound, Sales and Tamil
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound
• Languages: Tamil, English

Job at a glance

• Work location: Mangadu, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Techno Task Business Solutions.