Customer Care Associate

Start your next role as a Customer Care Associate with Magicbox Animation Private Limited in Kodambakkam, Chennai. Salary is up to ₹20,000/month. Freshers can apply. The team is filling 5 vacancies.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Hindi, English, Tamil, Telugu

What the job involves

As a Customer Care Associate, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Tamil, Telugu
• Female Only
• Good English
• Freshers can apply
• Languages: Hindi, English, Tamil, Telugu
• A polite, calm under pressure attitude

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job details

• Location: Kodambakkam, Chennai, Tamil Nadu
• Vacancies: 5
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Magicbox Animation Private Limited. It takes less than a minute.