Chat Support Representative

Taskus wants to bring on a Chat Support Representative for its Airoli, Mumbai team. The team is filling 30 vacancies. The pay goes up to ₹26,000/month.

Employer’s description

*We Are Hiring!* *Join Our Amazing Team**We Are Looking For Passionate Individuals To Join Our Team As An International Chat Support Representative. Be The Voice, Make An Impact!* *Job Overview**Role:* International Chat Support Representative*Nature Of Job* : Blended Process *Location* : Digha, Navi Mumbai *Work Schedule:* 5 D. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Pay and perks

You will be paid ₹20,000 – ₹26,000 per month.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A polite, customer-first attitude

Roles and responsibilities

• You'll escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 30
• Timings: Rotational shift
• Job type: Full time

Apply today and take the next step in your career with Taskus.