Chat Support Representative

Join Moneylicious Investments And Consulting as a Chat Support Representative in Andheri East, Mumbai. No experience? You can still apply. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English

Skills and qualifications

• Open to freshers
• Education: Graduate
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and patient

Compensation

Compensation: ₹18,000 – ₹20,000 per month.

What the job involves

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Andheri East, Mumbai, Maharashtra
• Vacancies: 10
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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