Customer Care Associate

Socialstaff India Private Limited is hiring a Customer Care Associate in Sector 127 - Noida, Delhi. Salary is up to ₹30,000/month. No experience? You can still apply. 10 candidates will be hired for this role.

In the employer’s words

Strong Communication And Patient Handling Skillsability To Handle Patient Queries Politely And Professionallyexperienced In Appointment Scheduling And Coordinationgood At Managing Calls And Resolving Concerns. Type : Sales, Inbound, Domestic | Languages : English

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Inbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Inbound, Domestic
• Languages: English
• A patient, polite attitude

Pay and perks

The salary for this role is ₹17,000 – ₹30,000 per month.

Job at a glance

• Job location: Sector 127 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Socialstaff India Private Limited.