Customer Care Associate

Nimbus Ites Limited Company has an opening for a Customer Care Associate based in Sector 63 - Noida, Delhi. The pay goes up to ₹25,000/month. 5 candidates will be hired for this role.

Employer’s description

Customer Service. 1 - 2 Years Experience Compulsory. | Type : Inbound

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Inbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound

Job details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 5

Apply today and take the next step in your career with Nimbus Ites Limited Company.