Customer Care Executive

Reliable First has an opening for a Customer Care Executive based in Kukatpally, Hyderabad. Salary is up to ₹18,000/month. Great for first-time job seekers. 20 candidates will be hired for this role.

Employer’s description

Inbound Voice Processkey Responsibilities And Accountability* Engaging In Active Listening With Customers, Confirming, Or Clarifying Information And Diffusing Angry Customers, As Needed. * Understanding Client Requirements And Offering Product; Accordingly,Languages: (English+ Hindi+ Telugu ) Or (Kannada+ English) Or (Tamil + English),. Languages : Hindi, Kannada, English, Telugu, Tamil

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: Hindi, Kannada, English, Telugu, Tamil

Pay and perks

Compensation: ₹14,000 – ₹18,000 per month.

Quick facts

• Work location: Kukatpally, Hyderabad, Telangana
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20

Ready to start? Upload your resume and apply to Reliable First today.