Customer Care Manager

Join Rare Roots India Llp as a Customer Care Manager in Dadar East, Mumbai. The pay goes up to ₹15,000/month. The team is filling 10 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi

What the job involves

• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi

Compensation

Compensation: ₹15,000 per month.

Quick facts

• Location: Dadar East, Mumbai, Maharashtra
• Working hours: 10.00 AM - 08.00 PM | Monday to Sunday
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Openings: 10

Apply today and take the next step in your career with Rare Roots India Llp.