Customer Service Coordinator

A new Customer Service Coordinator role is open at Professional Enterprises, Pimple Gurav, Pune. There are 2 open positions. Salary is up to ₹15,000/month.

Note from the employer

Back Office Work, Customer Calling, Excel Entry, Technician Coordination And Daily Reports. Fresher Can Apply. Languages : Marathi, Hindi, English

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Your responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Quick facts

• Work location: Pimple Gurav, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Professional Enterprises reviews applications regularly.