Customer Service Coordinator

A new Customer Service Coordinator role is open at Powertech Solutions, Ambegaon Budruk, Pune. Salary is up to ₹13,000/month. Freshers can apply.

In the employer’s words

Handle Support Functions Like Customer Coordination , Product Information, And Report Preparation. Ensure Efficient Documentation And Maintain Workflow Accuracy. Assist Front-Line Teams By Managing Behind-The-Scenes Operations. Skills Needed : Computer, Email | Basic Excel

Compensation

Salary: ₹11,000 – ₹13,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Basic Excel, Computer, Email
• Basic English
• Freshers can apply
• Skills Needed: Computer, Email
• Basic Excel
• A polite, patient attitude

What you will do

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Ambegaon Budruk, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Powertech Solutions reviews applications regularly.