Customer Care Coordinator

Looking for a Customer Care Coordinator role in Koramangala, Bengaluru? Om Connect India is hiring now. No experience? You can still apply. Salary is up to ₹20,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Sales | Marketing | Languages : Kannada, Hindi, English

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada, Marketing and Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Kannada, Hindi, English

Position details

• Job location: Koramangala, Bengaluru, Karnataka
• Job type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Om Connect India.