Customer Care Coordinator

A new Customer Care Coordinator role is open at Aminno Software Technologies Private Limited, Marathahalli, Bengaluru. Great for first-time job seekers. The team is filling 30 vacancies. The pay goes up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. If Interested Share Resume On Whatsapp- 9148447803. Type : Outbound, International, Inbound | Languages : English

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, International, Inbound
• Languages: English
• A calm under pressure, patient attitude

Salary

Compensation: ₹19,000 – ₹35,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Marathahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 07:00 PM | Monday to Saturday
• Job type: Full time
• Shift: Rotational Night Shift
• Openings: 30
• Work mode: On-site

Apply today and take the next step in your career with Aminno Software Technologies Private Limited.