Chat Process Executive

Khushi Sunny Khutia (Careervalues) has an opening for a Chat Process Executive based in Thane West, Mumbai. You can earn up to ₹28,000/month. There are 12 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.

Salary

The salary for this role is ₹15,000 – ₹28,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are calm under pressure and patient

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 12

Ready to start? Upload your resume and apply to Khushi Sunny Khutia (Careervalues) today.