Chat Process Executive

Wings Global is hiring a Chat Process Executive in Andheri East, Mumbai. The pay goes up to ₹45,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International

Compensation

You will be paid ₹25,000 – ₹45,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of International
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International

Position details

• Work location: Andheri East, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

Ready to start? Upload your resume and apply to Wings Global today.