Customer Service Team Lead

Start your next role as a Customer Service Team Lead with Indu Global Solution in Sunkadakatte, Bengaluru. The team is filling 2 vacancies. The pay goes up to ₹30,000/month.

Note from the employer

Female Teamleader And Telecaller Required Immdiately.

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Active listening, Hindi and English, Typing speed, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Pay and perks

Compensation: ₹20,000 – ₹30,000 per month.

Day-to-day work

As a Customer Service Team Lead, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Work location: Sunkadakatte, Bengaluru, Karnataka
• Vacancies: 2
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Timings: 09:30 am - 6:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Indu Global Solution today.