Customer Care Associate (Cca)

A new Customer Care Associate (Cca) role is open at Gms Services, Brookefield, Bengaluru. No experience? You can still apply. Salary is up to ₹22,500/month. There are 10 open positions.

In the employer’s words

Resolve Queries Of Customers On Call , Inbound Call , Good Communication Skills. Type : Domestic, Inbound | Languages : English, Hindi

Compensation

Salary: ₹20,500 – ₹22,500 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi

Position details

• Work location: Brookefield, Bengaluru, Karnataka
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 10

Apply today and take the next step in your career with Gms Services.