Customer Care Associate (Cca)

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring a Customer Care Associate (Cca) in Kudlu Gate, Bengaluru. No experience? You can still apply. Salary is up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

We Are Giving A Free Jobs.Qualification: Graduate Experience: Experience In Sales Atleast 1 Year With Proper Documents.Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 20K Ctc/ 25K Ctc. Type : Inbound, Domestic, Sales | Languages : Tamil, Malayalam, Marathi, Hindi, English, Kannada

What you get

The salary for this role is ₹20,000 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marathi, Sales
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Sales
• Languages: Tamil, Malayalam, Marathi, Hindi, English, Kannada
• You are calm under pressure and patient

What you will do

As a Customer Care Associate (Cca), your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.