Customer Care Associate (Cca)

Gms Services wants to bring on a Customer Care Associate (Cca) for its BTM Layout, Bengaluru team. No experience? You can still apply. Salary is up to ₹25,000/month. There are 10 open positions.

In the employer’s words

Customer Support Profile, Inbound Process, Resolves The Queries On Call, Domestic Process, Salary 16700 To 25000 In Hand & Pf And Esi Also. Type : Inbound, Domestic | Languages : English, Hindi

Pay and perks

Compensation: ₹16,700 – ₹25,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi
• A calm under pressure, customer-first attitude

Job details

• Job location: BTM Layout, Bengaluru, Karnataka
• Work type: On-site
• Vacancies: 10
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Gms Services.