Customer Care Executive

Gk Softsolution is looking for a Customer Care Executive to join its team in Somajiguda, Hyderabad. Great for first-time job seekers. The team is filling 20 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Mnc Company Inbound Voice Process Qualification: Degree Year Of Pass 2022 To 2026Language: Tamil ,English Good Communication Skills Salary: 22800Location: Hyderabad Somajiguda Contact Number 7416935243. Type : Inbound, Outbound | Languages : English, Tamil

Your responsibilities

As a Customer Care Executive, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹24,000 – ₹25,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Inbound, Outbound, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English, Tamil
• A polite, customer-first attitude

Quick facts

• Location: Somajiguda, Hyderabad, Telangana
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Gk Softsolution reviews applications regularly.