Chat Support Executive

Join Fortune Staffing Private Limited as a Chat Support Executive in Sector 63 - Noida, Delhi. The team is filling 10 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

Key responsibilities

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹15,000 – ₹18,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Inbound and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Someone patient and customer-first

Job details

• Location: Sector 63 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Fortune Staffing Private Limited today.