Chat Support Executive

Join Fortune Staffing Private Limited as a Chat Support Executive in Sector 62 - Noida, Delhi. No experience? You can still apply. 10 candidates will be hired for this role. You can earn up to ₹16,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Inbound, Outbound

What you get

Compensation: ₹15,000 – ₹16,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• A customer-first, patient attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Work location: Sector 62 - Noida, Delhi, Delhi
• Employment type: Full time
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Fortune Staffing Private Limited. It takes less than a minute.