Chat Process Executive

Fortune Staffing Private Limited is looking for a Chat Process Executive to join its team in Sector 62 - Noida, Delhi. 5 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹16,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic
• Good English
• Freshers can apply
• Type: Domestic
• Someone customer-first and calm under pressure

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Pay and perks

Salary: ₹16,000 per month, based on skills and experience.

Job details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Fortune Staffing Private Limited. It takes less than a minute.