Chat Process Executive

Fortune Staffing Private Limited has an opening for a Chat Process Executive based in Sector 62 - Noida, Delhi. You can earn up to ₹16,000/month. 20 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Sales | Languages : Hindi, English

Pay and perks

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, Sales
• Good English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English

Job details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.