Chat Process Executive

Start your next role as a Chat Process Executive with Fortune Staffing Private Limited in Sector 62 - Noida, Delhi. There are 20 open positions. Freshers can apply. You can earn up to ₹15,000/month.

Note from the employer

Key Responsibilitiesanswer Queries: Respond To Client Questions Via Live Chat Platforms, Apps, Or Social Media Channels In A Prompt And Polite Way.Multitask Conversations: Manage Multiple Chat Windows At The Same Time While Keeping High Accuracy And Response Speed.Troubleshoot Issue. Languages : Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• You are customer-first and calm under pressure

Compensation

You will be paid ₹13,000 – ₹15,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Sector 62 - Noida, Delhi, Delhi
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Fortune Staffing Private Limited. It takes less than a minute.