Chat Process Executive

Looking for a Chat Process Executive role in Sector 62 - Noida, Delhi? Fortune Staffing Private Limited is hiring now. Freshers can apply. Salary is up to ₹16,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• Someone polite and patient

Salary and benefits

Salary: ₹14,000 – ₹16,000 per month, based on skills and experience.

Position details

• Work location: Sector 62 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Fortune Staffing Private Limited reviews applications regularly.