Customer Care Executive

A new Customer Care Executive role is open at First Class Hiring, Hi Tech City, Hyderabad. No experience? You can still apply. You can earn up to ₹21,000/month. There are 25 open positions.

In the employer’s words

Telecalling. Type : Inbound | Languages : Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹15,000 – ₹21,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• A patient, customer-first attitude

Job details

• Work location: Hi Tech City, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 25

Ready to start? Upload your resume and apply to First Class Hiring today.