Chat Process Executive

A new Chat Process Executive role is open at Dhanvarsh Supreme Solutions, Turbhe, Mumbai. Great for first-time job seekers. You can earn up to ₹20,000/month. 2 candidates will be hired for this role.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Marathi, English, Hindi

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, English, Hindi
• A patient, customer-first attitude

What you get

You will be paid ₹18,000 – ₹20,000 per month.

Your responsibilities

As a Chat Process Executive, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Turbhe, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Dhanvarsh Supreme Solutions.