Customer Care Executive

Join Betterplace Safety Solutions Private Limited as a Customer Care Executive in Madhapur, Hyderabad. Salary is up to ₹28,000/month. 20 candidates will be hired for this role.

Note from the employer

Handle Inbound And Outbound Calls Related To Loan Products And Services. Clearly Explain Loan Details Including Eligibility, Loan Amount, Tenure, Interest Rates, And Process Steps. Understand Customer Requirements And Effecvely Communicate Product Benefits. Use Strong Convincing And Negoaon Skills To Address Concerns And Encourage Application. Type : Domestic, Outbound, Sales | Languages : Telugu, English, Hindi

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound, Sales, Telugu
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Sales
• Languages: Telugu, English, Hindi
• Someone polite and customer-first

Compensation

The salary for this role is ₹18,000 – ₹28,000 per month.

What you will do

Here is what a typical day looks like:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

Position details

• Work location: Madhapur, Hyderabad, Telangana
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Betterplace Safety Solutions Private Limited.