Chat Process Executive

Aim9Star Organization has an opening for a Chat Process Executive based in Ghansoli, Mumbai. Salary is up to ₹20,000/month. There are 20 open positions. Freshers can apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Inbound | Languages : Marathi, Hindi, English

What you get

The salary for this role is ₹18,000 – ₹20,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

Apply today and take the next step in your career with Aim9Star Organization.