Customer Care Representative

Join Yg Connect Private Limited as a Customer Care Representative in Mahalakshmi Layout, Bengaluru. Freshers can apply. You can earn up to ₹15,000/month. 10 candidates will be hired for this role.

Note from the employer

Key Responsibilities:1)Assist Customers With Online Loan Applications, Including Registration, Documentation, And Submission2)Handle Inbound And Outbound Calls, Emails, And Chat Support Related To Loan Products3)Explain Loan Products, Eligibility Criteria, Interest Rates, And Repayment Terms Clearly4)Verify Customer Information And Ensure Accur. Type : Inbound, Outbound | Languages : Tamil, Telugu, English, Hindi

Pay and perks

The salary for this role is ₹13,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi, Inbound, Outbound, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil, Telugu, English, Hindi

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Mahalakshmi Layout, Bengaluru, Karnataka
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Click Apply to send your profile to Yg Connect Private Limited. It takes less than a minute.