Work From Home - Tele Caller

Work from home as a Work From Home - Tele Caller with Wikilabs India Private Limited. 5 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Note from the employer

We Are Looking For Enthusiastic And Target-Oriented Telecallers To Support Our Quick Commerce Hiring Operations. The Candidate Will Be Responsible For Contacting Potential Delivery Partners And Pickers, Explaining Job Opportunities, Screening Interested Candidates, And Coordinating Their Onboarding With The Operations Team. More Than 2 Years Experience Compulsory. | Languages : Bengali, Telugu

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Bengali and Telugu
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Languages: Bengali, Telugu
• Someone polite and patient

Roles and responsibilities

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job details

• Work location: remote
• Openings: 5
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from home
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Wikilabs India Private Limited.