Telecaller

Western Kia has an opening for a Telecaller based in Bhavnagar. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Active listening, Typing speed, Verbal communication and Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Job details

• Work location: Bhavnagar, Gujarat
• Work type: On-site
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Western Kia.