Service Assistant

Vitrag has an opening for a Service Assistant based in Katargam, Surat. The pay goes up to ₹12,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Typing speed and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Quick facts

• Work location: Katargam, Surat, Gujarat
• Vacancies: 1
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Vitrag. It takes less than a minute.